COMPTIA A+ Practice Exam

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Prepare for the COMPTIA A+ Exam with confidence! Sharpen your skills through comprehensive quizzes and detailed explanations. Equip yourself with the knowledge needed to succeed in your certification journey.

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How does the CompTIA troubleshooting method initially address a problem?

By documenting the findings
By verifying the system's functionality
By identifying the problem
By planning a resolution action

The correct answer is: By identifying the problem

The CompTIA troubleshooting method initially addresses a problem by identifying the problem. This is the first step in the process, and involves gathering information, defining the issue, and understanding the symptoms that led to the problem. This step is crucial in order to properly troubleshoot and resolve the issue. Option A, documenting the findings, comes later in the process as a way to record and track progress. Option B, verifying the system's functionality, is a step that comes after identifying the problem in order to narrow down potential causes. Option D, planning a resolution action, is also a later step that comes after identifying the problem and analyzing potential solutions. Therefore, option C is the most accurate and appropriate answer.