COMPTIA A+ Practice Exam

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Prepare for the COMPTIA A+ Exam with confidence! Sharpen your skills through comprehensive quizzes and detailed explanations. Equip yourself with the knowledge needed to succeed in your certification journey.

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

In which step of the CompTIA troubleshooting method is preventative maintenance applied, if necessary?

Step 3
Step 4
Step 5
Step 6

The correct answer is: Step 5

In the CompTIA troubleshooting method, preventative maintenance is applied in step 5. This is where the technician performs scheduled maintenance tasks to help prevent any future issues. Option A, step 3, focuses on identifying the problem and its potential cause. Option B, step 4, is where the technician develops an action plan to solve the issue. Option D, step 6, is where the technician documents the resolution and closes the case. These steps do not directly involve preventative maintenance. Therefore, they are not the correct answer.